For additional preparation tips and updates visit www.entergy.com/stormcenter. They ask the customer to give a credit card number right then, buy a prepaid gift card or even transfer funds electronically. “The result is often increased demand for energy to fuel daily lives, and that can quickly lead to a higher-than-normal energy bill,” she said. Entergy Louisiana Finalizing Storm Preparations Ahead of Intensifying Hurricane Laura, Team of Thousands Ready to Respond to Hurricane Laura. Entergy currently has a storm team of thousands coming from 20 states to quickly and safely respond to any impacts from Laura in Texas. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 8,000 megawatts of nuclear power. While Entergy Texas was spared the worst of Hurricane Laura’s impact, certain areas still suffered significant damage and we will need time to fully assess that damage. Entergy Texas has announced they are suspending all disconnects until further notice while the coronavirus pandemic is still an issue. For the safety of our crews, please stay away from their work zones. Make a Payment. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. As with any weather event, please be mindful of the following safety tips: © 2020 Entergy Corporation, All Rights Reserved. He attended Rice University and the University of Houston and has led the news rooms of several newspapers including The Sentinel Newspapers, The Pasadena Citizen, The Examiner Newspapers, and The Observer Group. Through Entergy's The Power to Care program, local nonprofit agencies can provide emergency bill payment assistance to seniors and disabled individuals in crisis. However, with the threat of COVID-19 extending further, the company continued the policy until further notice. Make a payment on your Entergy account or make a charitable donation. A convenience fee may apply (New Orleans only).
No Fees. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. The orders give these PUC-regulated organizations a way to recover the costs of these suspensions after the crisis subsides through rate increases on their entire customer base. But if a high bill has already arrived, there are ways to get help managing the costs or even paying the bill. There are some variations to the scam, but the basic premise stays the same. LIHEAP is funded through the federal government and works with community action agencies to help customers pay for and keep electric service in their homes. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix.
Auto pay bank draft - Automatically deduct your bill payment from your checking account each month. Payne suggested a program entitled level billing where Entergy averages a home-owners bill over a rolling 12-month period, so the bill is consistent each month of the year with no surprises. With that said, the energy company also encourages customers to make payments on their account if possible and will work directly with customers to make payment arrangements if they are unable to pay in full. Pay Online Now ... Pay your bill with a credit card, debit card or electronic check through the BillMatrix website, for a $2.95 service fee. Inform your bank or financial institution, who may then direct you to other protective measures.
If you’re looking to pay your Entergy electrical bill, visit your nearest Kroger store and find the Money Services counter. Entergy is a Fortune 500 company headquartered in New Orleans. You can visit entergy.com/scams to learn how to protect yourself.”. Low-Income Payment Assistance : When additional help is needed for low-income elderly and disabled customers, Entergy can help refer customers to the nearest agency that has access to funds from LIHEAP and The Power to Care. Contact Entergy by calling 1-800-ENTERGY to speak with a company customer service representative. Walk-in payment centers - Pay your bill in person with cash, check or money order at one of the authorized Quick Payment Centers in your community. Given the intensity of this storm and the additional need for our crews to follow COVID-19 precautionary measures, hardest hit areas may experience extended outages. Want energy saving tips or the latest company headlines?
Outage Alerts. If you need to report a problem with your service or get bill payment help, we’re just a phone call away: 1-800-ENTERGY. The Entergy app is an easy … “We are continuing to deliver reliable power to our customers while helping protect the health and safety of our employees, neighbors and everyone around us. Entergy currently has a storm team of thousands coming from 20 states to quickly and safely respond to any impacts from Laura in Texas. In addition, to help working families experiencing financial hardships as a result of the coronavirus outbreak, the Entergy Charitable Foundation has established the COVID-19 Emergency Relief Fund. Paying online is easier than ever. The Public Utilities Commission has ordered electricity providers outside the Electric Reliability Council of Texas grid, including Entergy, El Paso Electric, SPS and SWEPCO to suspend disconnections.
As of 8:00 a.m., Entergy Texas has 102,500 customers without power. Some customers have unique circumstances that may require further special assistance.
Your payment will post same day! Customers with a past due balance are encouraged to contact Entergy as soon as possible to make payment arrangements and discuss other enhanced customer assistance offers while they are available. We want to keep you informed and in control so here is the best way to get information about outages in addition to the. Deferred Payment: When the need is greater than just a few days to pay, talk with us about your situation and we may be able to make deferred payment arrangements. As part of this plan, any customer experiencing financial hardship is eligible to take up to twelve months to pay their current bill and/or unpaid balances. Call 1-800-ENTERGY (1-800-368-3749).Log on to BillMatrix We are also taking steps to help our customers through these challenging and uncertain times,” she said. You can access this information at entergy.com/covid-19/txresources. Entergy suspends service disconnections indefinitely, Liberty County churches finding new ways to worship during coronavirus pandemic, Texas Workforce Commission relying on tech from the 1980s as jobless claims overwhelm system. Entergy has annual revenues of approximately $11 billion and more than 13,000 employees. Insights > Hurricane Laura - Texas Update. Learn how you’ll stay in the know or enroll now. Entergy has annual revenues of $11 billion and nearly 13,700 employees. Pay your Entergy electricity bill at your nearest Money Services using our quick and easy service. “Please know that we will never ask for your personal information over the phone or demand payment using money orders or gift cards. Entergy Texas, Inc. provides electricity to approximately 461,000 customers in 27 counties. Grants from the fund will be made available to United Way organizations and other nonprofit partners across Entergy’s service area that are providing services to impacted households. Payne strongly suggested customers should not delay in requesting help with their power bill. Pay by mail - Send check by U.S. mail to the remittance address shown on your bill. Entergy Corporation is a Fortune 500 integrated energy company engaged primarily in electric power production and retail distribution operations in the Deep South of the United States.Entergy is headquartered in New Orleans, Louisiana, and generates and distributes electric power to 2.9 million customers in Arkansas, Louisiana, Mississippi and Texas. Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. News Center > Entergy Texas Offers Additional Payment Options for Customers Affected by COVID-19. ERCOT manages the flow of electric power to more than 26 million Texas customers — representing about 90% of the state’s electric load. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. For no additional charge, conveniently pay your bill online by electronic check. Paying online is easier than ever. You will need a copy of your Entergy bill available for this payment transaction. LIHEAP (Low Income Home Energy Assistance Program) is a program that provides money to help people with energy bills and other energy-related expenses.
“We recognize that the COVID-19 pandemic is still affecting our customers and understand how disruptive this continues to be,” said Sallie Rainer, president and CEO of Entergy Texas. Do not trim trees or remove debris on or near downed power lines. If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your home main electric panel. Avoid using candles or other flammable devices to warm your home. Entergy Texas, the energy giant that powers most of Liberty County, has extended their policy for suspending service disconnections until further notice as the coronavirus situation evolves. The storm brought heavy rain, strong winds and coastal flooding to portions of east Texas and southwest Louisiana. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including 9,000 megawatts of nuclear power. If you need to report a problem with your service or get bill payment help, we’re just a phone call away: 1-800-ENTERGY. Stay away from downed power lines. Restoration times will be updated as assessments are completed. “We are committed to powering life for our customers and communities regardless of the circumstance,” said Allie Payne, spokesperson for Entergy Texas. No Fees. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Only power company crews or their contractors should remove trees or limbs touching power lines. You should only use authorized methods and legitimate banking information to pay your Entergy bill. Pay by credit/debit card - Pay your bill with a credit card, debit card or electronic check by phone (1-800-584-1241) or through the BillMatrix website, for a $2.95 service fee. ON HOUSTONCHRONICLE.COM: Texas Workforce Commission relying on tech from the 1980s as jobless claims overwhelm system. No Checks. It’s important to remember that Entergy NEVER demands immediate payment from customers over the phone or shows up at your door demanding money on the spot. Entergy supplies electricity to customers across Mississippi, Louisiana, Arkansas and Texas.
“We also urge our customers to remain cautious, as scammers are working to take advantage of the fear this pandemic has created, threatening disconnection of service and asking for immediate payment over the phone,” continued Rainer. Follow updates in your local news media, like radio, television and newspapers. We encourage them to contact us at 1-800-ENTERGY for help with their unpaid balance. No Checks. Avoid fraud and use only bank account information for which you are authorized. Crews will begin restoring power where it is possible to do so. There is always the danger of moving equipment and the possibility of construction materials or limbs or overhead wires falling to the ground. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. News Center > Entergy Texas Reminds Customers to Watch Out for Utility Bill Scam. Hurricane Laura made landfall as a category 4 late Wednesday night and early Thursday morning. Hurricane Laura Restoration Update - 9/24/20 @ 9 a.m. Hurricane Laura Restoration Update - 9/23/20 @ 10:00 a.m. Live wires can be deadly.
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